Ideas & Writing
Perspectives on leadership, digital strategy, people, and the systems shaping how we work.
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Leadership & Organizational Thinking
Leadership, decision-making, accountability, and the human dynamics of work.
Digital Strategy, Marketing & Business
Digital delivery, marketing, audience relationships, and the business of communicating.
Essays & Earlier Writing
Personal reflections, creative practice, and the experiences that shaped my thinking.
Digital Strategy, Marketing & Business
10 articles in Digital Strategy, Marketing & Business
Market Research on the NYC Subway
I asked a young Black woman — a recent college grad — what she and her peers care about at work. The answer wasn't culture or perks.
Home for the Holidays: On Legacy and Digital Authenticity
Reflecting on legacy, promises kept, and why who you are and what you stand for matters - whether it's IRL or on Instagram.
Make 'em Laugh, Make 'em Cry... Make it Rain!
Sharing slides and insights from my presentation at the 2018 Nonprofit Tech Conference in New Orleans with Steve Jacobs of Precision Strategies.
The Awful Truth About Being the Best
Here's the secret: IF YOU WANT TO MAKE IT, IN ANY FIELD, AT ANY THING, YOU HAVE TO PUT YOURSELF IN THE SITUATIONS THAT MAKE IT MOST POSSIBLE.
Being a Lighthouse
I knew that this website would either be my largest success, or my truest, most undeniable failure. I didn't take putting my name on this site lying down.
Stop Looking for Customers
I'd rather have one hundred people look at this site every day, than one million consumers. When did people become customers?
Waiting for Your Rocket
If you're in this business for a magical handshake that is going to change your life, you might be shaking a lot of hands in your lifetime.
Every End Has a Beginning
Publishing isn't dead, it's evolving. Those who don't know what it's evolving into are having a difficult time. If this is the end, I can't wait to plant my flag on the new world.
What is Art?
Tolstoy said that art must create an emotional link between artist and audience, one that 'infects' the viewer. Never forget that there is no more important responsibility than to create good art.
Dating Your Audience
If your plan is to steal the audience from other artists, then be prepared to do everything that other team is doing longer, faster and better.